Take away from HOOKED – Build- Habit-Forming Products by Eyal Nir
Habits are defined as “behaviors done with little or no conscious thought.”
The convergence of access, data, and speed is making the world a more habit-forming place.
Businesses that create customer habits gain a significant competitive advantage.
The Hook Model describes an experience designed to connect the user’s problem to a solution frequently enough to form a habit.
The Hook Model has four phases: trigger, action, variable reward, and investment.